jobs from 713221 At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years. GENERAL FUNCTION The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together. MAJOR DUTIES & RESPONSIBILITIES Greets customers without delay (within 30 seconds). Promptly answers the telephone (3 rings) in a friendly and courteous manner. Explains all required paperwork, tests, products and services Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. Shows patience and courtesy to indecisive or difficult customers and patients. Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution. . Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures. Handles and files all patient records in an organized and efficient manner in accordance with HIPAA. Places contact lens orders, processes shipments and properly submits invoices for payment. Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details. Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons. Explains to customers “One Hour” processing and expected delivery times. Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines. Maintains safe working environment for all associates/patients. Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials. RETAIL Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames. Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary DOCTOR’S OFFICE Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have. Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses. Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed. BASIC QUALIFICATIONS High School graduate or equivalent Strong customer service skills (internal and external) Knowledge of current fashion trends Strong communicator and listener Problem solving ability Familiarity with cash register, computers and calculators Organization skills Sales skills Strong basic math skills Knowledge of office and store merchandise PREFERRED QUALIFICATIONS Previous experience in customer service, retail and/or optical Strong interpersonal skills Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
10 jobs from 713221 At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years. GENERAL FUNCTION The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together. MAJOR DUTIES & RESPONSIBILITIES Greets customers without delay (within 30 seconds). Promptly answers the telephone (3 rings) in a friendly and courteous manner. Explains all required paperwork, tests, products and services Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. Shows patience and courtesy to indecisive or difficult customers and patients. Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution. . Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures. Handles and files all patient records in an organized and efficient manner in accordance with HIPAA. Places contact lens orders, processes shipments and properly submits invoices for payment. Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details. Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons. Explains to customers “One Hour” processing and expected delivery times. Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines. Maintains safe working environment for all associates/patients. Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials. RETAIL Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames. Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary DOCTOR’S OFFICE Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have. Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses. Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed. BASIC QUALIFICATIONS High School graduate or equivalent Strong customer service skills (internal and external) Knowledge of current fashion trends Strong communicator and listener Problem solving ability Familiarity with cash register, computers and calculators Organization skills Sales skills Strong basic math skills Knowledge of office and store merchandise PREFERRED QUALIFICATIONS Previous experience in customer service, retail and/or optical Strong interpersonal skills Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
Or make your own team! Now's the time to bring on a family member or friend to be your teammate on the road! Ask about our sponsorship program. Please..Share
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender i..Share
At AIR CAPITAL DELIVERY & WAREHOUSE, we offer Professional Drivers, above average pay, great miles, dedicated routes and consistent home time. We have..Share
Our Women+ Connect is here to improve the ride experience for all drivers and ridersDriver Requirements* You're at least 25 years old* You own an iPho..Share
Based in Eagan, MN, Bay & Bay is currently offering highly compensated truck driving opportunities for Regional and OTR Company Drivers, moving loads ..Share
Puts resident service first: Ensures that residents and responsible parties receive the highest quality of service in a caring and compassionate atmos..Share
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified..Share
We have a triage call center where all patients are pre-screened for medical necessity and to confirm compliance with legal and regulatory standards a..Share
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, ..Share
Being the largest independent distributor of Pella Windows & Doors in the country, we strive to uphold the reputation of the Pella brand while providi..Share